Cybersecurity · Systems Administration · Information Technology

Martin Quintana

Entry-Level Professional

About

I’m a cybersecurity and IT professional focused on building, securing, and troubleshooting the infrastructure many organizations rely on. My experience spans security operations, systems administration, networking, security monitoring, logging, and incident response, with a strong emphasis on defensive security and practical problem-solving. I’ve worked hands-on with Active Directory, SIEM platforms, Windows environments, network infrastructure, and custom lab environments, while also applying these skills through blue team cybersecurity competitions. I enjoy understanding how systems work from hardware to the software, finding where problems occur, and turning those problems into solutions.

Download my official resume here!

[email protected] (260)580-2119 LinkedIn GitHub

Experience

Data Center Technician III

Amazon Web Services | New Carlisle, Indiana

05/2025 — 07/2026
  • Maintained uptime of servers and network infrastructure through proactive monitoring,troubleshooting, and SLA-based capacity restoration.
  • Served as an escalation point for complex incidents; led thermal critical investigations, performed root-cause analysis, and resolved 500+ infrastructure tickets.
  • Enforced security compliance through asset tracking, data sanitization, and physical audits.
  • Trained and onboarded 30+ new staff members, enhancing team skill levels and boosting support efficiency.
  • Collaborated closely with engineering teams to resolve critical errors, reducing outage time across multiple customer instances.

Information Technology Service Agent

Indiana Tech | Fort Wayne, Indiana

09/2024 - 05/2025
  • Administered Active Directory user accounts, including password resets, account analysis, and access management, to support secure access management.
  • Resolved technical issues by managing and resolving 200+ support tickets, phone calls, and emails, ensuring prompt solutions.
  • Provided guidance to end-users, helping them troubleshoot, while promoting best practices for IT-related tasks.
  • Collaborated with management and team members to improve service desk processes, enhance strategies, and maintain high customer satisfaction levels.

Windows Systems Specialist

Indiana Tech Cyber Warriors | Fort Wayne, Indiana

10/2022 - 05/2026
  • Performed system analysis on compromised hosts to ensure security compliance.
  • Implemented standard operating procedures for systems, resulting in decreased security breaches.
  • System administrator tasks such as Group Policy, deploying PowerShell scripts, and administrating Active Directory environments.
  • Leveraged SIEM platforms for proactive system monitoring and log collection.
  • Developed reports for executive audiences to ensure fluid communications
  • Attended and lead multiple team practices, totaling 20 hours per week.
  • Curated 25+ technical guides on security, configuration, and general knowledge wiki pages.
  • Collaborated with various specialty teams to tackle complicated issues.
  • Competed in various competitions, notably earning 6th place in NCCDC.

Skills

Cybersecurity

  • Security Monitoring
  • Incident Response
  • Vulnerability Assessment
  • Security Hardening
  • Log Analysis
  • Threat Detection

Systems Administration

  • Account Management
  • Windows
  • Linux
  • Group Policy
  • Scripting
  • Automation

Security Tools

  • Splunk
  • Sysmon
  • TCPView
  • Nessus Essentials
  • Autoruns
  • Process Explorer

Networking & Infrastructure

  • TCP/IP
  • DNS
  • DHCP
  • Firewalls
  • Server Hardware
  • Data Center Fiber

Certifications

CompTIA Network+ (N10-009)

CompTIA

Certification earned October 2026

Education

Bachelor's of Science in Cybersecurity

Indiana Tech | Fort Wayne, Indiana

Graduated May 2026

GPA: 3.7

Relevant coursework: Server Systems, Web Security, Offensive Cyber Operations, Defensive Cyber Operations, Network Design, Web Development, Computer Hardware & Software, Digital Forensics, Disaster Recovery, Programming, and Network Security.

Academic Honors High School Diploma

Bishop Dwenger | Fort Wayne, Indiana

Graduated May 2022

Projects

Security Monitoring

Security Monitoring Lab

Built a Windows-based security monitoring environment using Sysmon and SIEM technologies to collect, analyze, and investigate endpoint security events.

Systems Administration

Sysadmin Lab

Designed and administered a multi-server environment incorporating Active Directory, DNS, DHCP, Group Policy, IIS, and SQL.

Security Hardening

Windows Security Operations Lab

Practiced Windows security hardening, log analysis, threat detection, incident investigation, and defensive security operations in a lab environment.

AI-Powered Log Summarizer

Insight Analyst

Developed a web app that interacts with a locally running LLM to triage and summarize user-provided event logs.

Accolades

Indiana Tech Cyber Warriors

NCCDC Sixth Place Finish

The Indiana Tech Cyber Warriors placed sixth out of ten teams at the National Collegiate Cyber Defense Competition, in the spring of 2025.

Indiana Tech Cyber Warriors

All CCDC Placements

MWCCDC Qualifier | first place in 2024 and 2025

MWCCDC | first place in 2024 and 2025

NCCDC | tenth place in 2024

NCCDC | sixth place in 2025

Indiana Tech

Tech Applause

Student recognition award for excellence.

Awarded for finishing a university-best sixth place at NCCDC.

Indiana Tech

Dean's List Appearances

Dean's list for six semesters:

Fall 2022, Spring 2023, Fall 2023, Spring 2024, Spring 2025, Fall 2025

AWS

Most High Severity Tickets in 2025

Data Center Operations teams will work off tickets. Tickets can come in multiple severities.

I resolved over 80 high severity tickets at my cluster, which is the most out of all technicians.